Lost Property

We will do our best to make sure that you get your lost property back as quickly as possible. Lots of items are left on our coaches each day so we would be grateful for your patience whilst we are trying to get an item back to you.

If you have left an item on one of our coaches, please report this to our team on 01793 821303 (Option 1). Alternatively, you can report your lost item by completing the form below.

Please give as much detail as possible about the coach trip, drivers name and the item to help us track it down for you. Once recorded you will be issued with a log number.

Please ensure that all fields are completed

If we find your lost item, we will contact you to let you know and we aim to get back to you within 2- 3 days from the date you reported it. If you would like to contact us for an update on your missing item, please quote the log number issued to you and our team will be happy to help.

We aim to keep all lost property for a 2 month period to allow customers the chance to collect items, however we cannot do this if the item is perishable (e.g. food). It is the customer's responsibility to collect lost items or arrange a courier.

Barnes will not be liable for any items damaged or not found.