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Our drivers are renowned for their care and professionalism whilst driving and their helpful attitude, which all contribute to the enjoyment of your holiday. All coaches are extremely modern, comfortable, air conditioned and will be fitted with a toilet plus a fridge. All coaches are non-smoking.
We use airline style numbering and this runs 1A, 1B, 1C, 1D, 2A etc. A and B are door side seats and C and D being driver side seats. 1 is the front row through to 14 being the rear row.
We are happy to carry conventional wheelchairs, however, motorised scooters do create a series of practical difficulties and unfortunately we are now unable to carry them on holidays that are to more than one hotel. If you do wish to bring a wheelchair or a motorised scooter then we do request that you inform us at the time of booking so that we can check that there is space and that the scooter is a type that we are able to carry. They need to be class 2 and a maximum of 24" wide and 40" long.
We ask you to keep luggage down to one medium sized suitcase per person, but a small holdall can also be taken on board the coach.
The itinerary, free days and included excursions for your chosen tour are summarised on the appropriate brochure page. In many cases these actually indicate the days on which certain excursions or free days will occur. If there are any known variations between the brochure and the final itinerary up to two weeks prior to the date of departure these will be notified to you before departure. In some instances, where drivers hours rules, local conditions, adverse weather or events beyond our control occour, the driver/courier may change the order or sequence of the itinerary or replace any excursion with an alternative excursion of equal value. Variations between the brochure itinerary and the final itinerary will not entitle you to compensation where such variations are a consequence of non-significant changes to your holiday.
Our holiday prices include all coach travel during the holiday. The itinerary for each holiday will make it clear if any entrances are included or not.
The hotels we use have been carefully chosen and we have been visiting many of them for several years. Standards vary across the country and across the countries of Europe. Full details are given in the individual hotel descriptions, including the official rating where one exists. The absence of a rating does not mean the hotel is of lower standard, but simply that an official rating is not available in that country or has not been sought by the owners.
There is usually a limited number of ground floor or lower floor rooms available and requests for this accommodation must be made in the “Special Requirements” section of the booking form, but this type of accommodation cannot be guaranteed. If lifts are available at a hotel the facility will be shown on the brochure page.
In some European countries twin bedded rooms may comprise what appears to be one bed but having a double base and headboard with separate mattresses and a duvet or bedding. A three bedded room is often a twin bedded room with an extra bed added.
A large number of our passengers are single travellers and we of course welcome you aboard all of our tours. On some holidays, unfortunately, hotels will charge a supplement for single rooms, this is shown under each individual holiday. Where there is no mention of a supplement it means that we have some single rooms available without a supplement, these rooms tend to get booked up extremely quickly and any further rooms may attract a supplement from the hotel.
If you have any special requests these must be notified at the time of booking and entered on the booking form and we will endeavour to forward these but regret that such special requests cannot be guaranteed nor shall we accept any liability for failure to provide a special request.